Frequently Asked Questions

Find quick answers to your questions about protection, shipping, and more.

What makes RHINOSHIELD cases different from standard phone cases?

Our cases are engineered with ShockSpread™ technology, a proprietary polymer blend that provides over 11 feet of drop protection while remaining incredibly thin and lightweight.

Are RHINOSHIELD products BPA/BPS/BPF free?

Yes, all our cases and screen protectors are food-grade and free from harmful chemicals like BPA, BPS, and BPF, making them safe for everyday use.

How long does shipping usually take?

Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-14 business days, while express options are available at checkout.

Can I use a RHINOSHIELD screen protector with a non-RHINOSHIELD case?

Our screen protectors are designed to be compatible with most third-party cases, though we recommend pairing them with our cases for 360-degree seamless protection.

What is your return policy?

We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return authorization.

Do your cases support MagSafe and wireless charging?

Yes, we offer specific MagSafe-compatible versions of our cases that feature enhanced magnetic pull, and all our standard cases are thin enough to support Qi wireless charging.